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Use Cases for Jira: KPI & Reports Library

Explore Our Comprehensive Library of Reports for Jira

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KPI & Reports Library

34 reports

  • Time Tracking

    Average Time in Status in Sprint

    Optimize your sprint performance with Jira KPI reports, analyzing average time in status in sprint. Enhance efficiency and identify bottlenecks effectively.

  • Misc KPI Reports

    Bounce Back Rate

    Configure a Bounce Back Rate report in Jira using the Performance Objectives app. Monitor this KPI from your Jira dashboard to optimize workflow and improve project efficiency.

  • Software Development

    Committed Rolling Issues vs Completed

    Track how many Committed Rolling Issues are Completed in sprint with the Performance Objectives for Jira app by combining sprint metrics criteria.

  • Software Development

    Cycle Time KPI Report

    Use Performance Objectives app for Jira Cycle Time reports, leveraging Time in Status metric for actionable insights and process enhancements

  • Service Management

    Created vs Resolved vs Any Date

    Explore correlation between any date events stored as fields in Jira issues. Build Created vs Resolved report and expand it with other date events

  • Service Management

    First Response Time (FRT) KPI

    Create a highly customizable First Response Time report in Jira with the Performance Objectives app. Use the Target feature to visualize progress.

  • Service Management

    First Contact Resolution (FCR) KPI

    Measure First Contact Resolution with Performance Objectives app. Create report and set target for % of requests resolved on first interaction.

  • Service Management

    Decrease the Number of Cycles in Status

    Optimize workflow with 'Cycles in Status' metric in Performance Objectives app. Gain insights via Status Count analysis for enhanced performance.

  • Service Management

    Mean Time to Resolve (MTTR)

    3 metrics to calculate Mean Time to Resolve in Jira using the Performance Objectives app, based on your parent Jira product and preferences.

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